Privacy Policy
Effective Date: July 16, 2023
This Privacy Policy ("Policy") outlines how Ghost Suspension ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") when you visit and make purchases on our ecommerce website ("Website"). We are committed to protecting your privacy and ensuring that any personal information you provide to us is used in accordance with applicable laws and regulations. By accessing or using our Website, you consent to the practices described in this Policy.
Information We Collect
Personal Information: We may collect the following types of personal information from you:
- Contact information, such as your name, email address, phone number, and shipping address.
- Payment information, such as your credit card or other payment details, which are securely processed by our trusted payment service providers.
- Order information, including details about the products you purchase, order history, and preferences.
- Communication information, such as any inquiries, feedback, or customer support requests you submit to us.
- Other information you choose to provide, such as product reviews or comments.
Non-Personal Information: We may also collect non-personal information about your interaction with our Website, such as your IP address, browser type, operating system, and referring URL. This information is used for analyzing trends, administering the Website, and improving our services.
Use of Information
Order Processing and Fulfillment: We use the personal information you provide to process and fulfill your orders, including shipping products to the designated address and communicating order updates.
Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, newsletters, or special offers that may be of interest to you. You can opt-out of receiving such communications at any time by following the instructions provided in the communication or by contacting us directly.
Website Improvement: We may use non-personal information, such as browsing patterns and website usage data, to analyze and enhance the functionality and performance of our Website, and to customize your experience.
Legal Compliance: We may use or disclose your personal information when we believe it is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as well as that of our users or the public.
Sharing of Information
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and customer support platforms. These service providers are obligated to protect your information and may only use it for the purposes specified by us.
Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our Website.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved in such transaction. We will notify you via email or prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot warrant its absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer require your information, we will securely delete or anonymize it.
Your Rights and Choices
You have the right to access, update, correct, and delete your personal information held by us. If you would like to exercise any of these rights or have any questions or concerns about the processing of your personal information, please contact us using the information provided below.
Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us, and we will take reasonable steps to remove the information from our systems.
Changes to this Policy
We reserve the right to update or modify this Policy at any time. The revised Policy will be posted on our Website with the updated effective date. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Ghost Suspension
Email: info@ghostsuspension.com
Phone: (702) 845-6886
Please note that this privacy policy applies only to the personal information collected through our Website and not to any third-party websites or services linked to or from our Website. We are not responsible for the privacy practices or content of such third-party websites and encourage you to review their respective privacy policies.